I am having so much fun on Clubhouse. I have experienced amazing rooms/clubs and not so amazing rooms/clubs. Here are some tips on what makes a room work well and keep people coming back for more.
If you are moderating a room or club, here are some tips that I have observed that make a room or club really shine.
People will decide on joining your room/club based on the name of the room and description. You have 200 characters to describe the room.
Start a room immediately by clicking the green button on the main hallway (see image below).
To schedule a room, click on the calendar at the top of the app.
Before:
Find co-moderators or co-hosts. No more than 9-12 hosts/moderators. Know your moderators before starting the room as they can kick you out of your own room or shift the feeling and goal of the room. Get your moderators phone number so you can text each other should you have any issues in your room.
Decide the flow of the room. What experience are you creating for your attendees?
Write down your intro to the room or club to be shared when kicking off the room. This sets the tone for the room.
Define the goal of the room-have fun, share mod knowledge and or get audience collective wisdom.
Add a potential chat function. LinkedIn Event, LinkedIn Group, Facebook Group, Slack, etc. HT to Judi Fox for the idea. It’s brilliant.
Determine if you want to host a Public or Private room
Add your rooms/clubs on your Clubhouse profile
Share your room/club on your social media channels, if it is public.
Set the length of time of the room ahead of time. Rooms can run on for hours if you let it.
Consider being consistent when you host your room so it is easy to find your room again.
During:
Intro the room-set the tone, flow, and topic.
Set the logistics of the room. Example: Each person has 2-3 minutes to share. We go left to right on who’s up next. Call them by name when the next person is up to help people that are new to Clubhouse and don’t understand the etiquette of the room and who speaks next.
Intros of the hosts/mods
Refresh the room every 15 minutes-here’s what we are discussing today.
New people joining in-thank them for jumping in.
Use hashtags for your clubs-get others to add to their profiles to gain more visibility to your club.
Invite people to raise their hands ✋ to join the stage.
Turn off hand-raising when you get over 15 people on stage.
If you are seeing a lot of party hats (🎉), this means they just started Clubhouse in the last 7 days. They are new to Clubhouse and may have additional questions beyond the topic being discussed.
Respect group time-if you have someone that is taking up too much time ask if you can take the conversation off this room, connect them with someone in the room that can help, and remind them that you want everyone to have a chance to share.
Write down what people are sharing and thank them for sharing don’t just move to the next person. Look at their profiles to highlight something from their profile if it adding meaning to the conversation.
Remind the people on the stage to start with “my question is.” This helps so they don’t ramble on and get to the point so you can serve more people.
Ask people to respect group rules and each other.
Tell the room to invite others to the room if you are finding value in this room/club.
Private rooms can be moved to public rooms after the room starts.
When you want to leave and the conversation is still going and the other moderators can continue the room, move yourself back to the audience and then click leave quietly.
Don’t chomp on gum when speaking. 🤦♀️ Yes, I was in a room when this happened.
After:
Look through your new notifications and follow people back that are appropriate people to follow.
Follow up with new connections to further the relationship. Don’t just collect followers.
Guidelines:
Make sure you are following the Community Guidelines provided by Clubhouse: https://www.notion.so/Community-Guidelines-461a6860abda41649e17c34dc1dd4b5f
*If you are new to Clubhouse, here are some terms that might help you while on Clubhouse.
Moderator is the person that started the room. Moderators are identified with a green star under their profile picture and they are located at the top of the page.
Speaker is someone who is invited by a moderator to the stage to speak. Mute yourself when you come on stage.
Listeners are in listen-only mode and don’t have the mute or unmute function. You have to click the raise your hand function (✋) to ask the moderator to be stage.
Let me know what you would add to the list. What you have seen as best practices as a moderator on Clubhouse?
Welcome to the Clubhouse!
When: Tuesday, April 24th from 6-8pm at Standard Textile.
We have a great panel of speakers talking all about the power of their network: MC’ing the event –Judy Sroufe, VP of Brand Marketing & Communications, Standard Textile